Any strategy is as good as its execution..
Chanakya
& Chandragupta, Krishna and Arjuna,
Timmarasu and Srikrishna Devaraya are firmly engrained in our minds as a
great combination for effective strategy and exceptional execution ability.
How
beautiful and longlasting is the thought
of ‘TajMahal’ in the minds of Shahjahan if it was not translated into a
historic and everlasting monument through phenomenal execution?!
Any idea
which has not met with execution excellence is as good as a piece of Plain Paper..
While actions taken without a clear strategy could lead to
lot of chaos, and strategy which is backed by strong execution on the ground is
what that leads to growth, profitability and a long lasting success.
A study of over 750
global CEOs across the globe on the top 10 challenges faced by organisations identified excellence of execution as their top challenge and keeping consistent execution of
strategy by top management as their third greatest concern.
Robert
Kaplan and David Norton in 'The Execution Premium: Linking Strategy to Operations for
Competitive Advantage' highlighted that the ability for a
company to translate its strategies into action and deliver to their customers
provides a significant advantage.
We have organizations
spending lot of their resources in developing fantastic strategies for short
term, medium and long term. Most of the time they take the help of high profile
global consultants for these activities.Despite this, most of the time, the
results are anything but spectacular.
This is because the strategies are prepared by executives who
are entrenched firmly on their desks or boardrooms who come out with a series
of steps to convert the wish list of the organization into a reality without
much focus on the implement-ability and practicality. They also lack an understanding
of the ground level situation matched with their organizational capabilities’
While a lot of emphasis in management education is on learning
about strategic frameworks, theories and models, very little emphasis is shown
on learning the nitty-gritty of execution and the importance of execution
excellence in organizational success. This is because of a variety of factors
like lack of time, organizational experience, exposure to real life situations
with all their dynamic interactions. Ability to dirty their hand by getting
quickly into the middle of the things in any given situation and willingness to
lead from the front in any given situation are the hall mark of leaders with
ability to excel in execution.
The following must be taken into account while coming out
with executable strategies that can add real values to organization:
A firm understanding on the ground reality is a must for
development of an implementable strategy. While the steps that lead to the
eventual scenario that has been mapped have to be clearly laid out, a step by
step clear action plan should be laid out that is simple to understand and is
also implementable given the organizational competencies and resource
availability.
The challenge of execution is mostly a matter of
synchronization -- getting the right product to the right customer at the right
time. A regional manufacturing initiative in
Africa may involve reconfiguring 54 different
supply chains and understanding the markets of 54 different countries.
A classic case of non-synchronization leading to a grand
failure is that of the takeover of
Deccan Airways with Kingfisher airlines. Kingfisher
Airlines which was the most desirable airlines to travel for the airline consumers
with a premium image wanted to expand its target customer base, it acquired
Deccan Airways a low cost airlines offering base and stripped down services to
the consumers. The entire operation, the way it was managed not only ended up leading to lot of confusion
in the minds of the consumers about the brand values of Kingfisher, but also led to enormous losses for the
company leading to complete washout of the value associated with the
acquisition to the company.
In the airlines business, Spicejet, Indigo airlines are
classic examples of excellent execution of the strategy of Low cost Airlines.
.
A) Strategy
that is executable with a strong sense of on ground situation
B) Strong
leadership, delegation and involvement of competent persons with requisite
skills.
C) Continuous
communication across the duration of the implementation. A number of times, the
strategies fail because of lack of
communication of the strategy across various levels of the organization. A
infectious enthusiasm whipped up by successful communication could lead to the
entire organization resonating with a single purpose to go for the success and
lead to execution excellence.
D) Clear
measures for managing the progress of the implementation accurately. Anything
that can be measured can be monitored. Hence
an understanding of the metrics is a must.
E)
Co-ordination and synchronization across various
elements of the organization till the results are achieved.
Successful organizations know the
importance of ‘Execution Excellence’ and have this aspect ingrained well into
their fabric. This also will be an important aspect of evaluation of all
executives.
Any one is an effective ‘Executive’ or a part of the ‘Executive
Management’ only if he has ‘Execution
Excellence’ as his/her must possess traits.
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